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Services & Support

Network provides centralized services and support that deliver

Delivering what matters to run your business.

Network delivers more than products. It’s what we do before and after the sale that drives your business success. We shine in creating partnerships at every level to deliver powerful solutions that meet your company’s needs.

Whether your teams are looking for product training, cost containment strategies, or innovative ideas to improve operations, we have the services and expertise to fit your goals.

Explore our solutions to understand how Network is designed to deliver results for your team.

Network’s centralized programs are backed by the power of local expertise and support.  Well known in the industry by customers and suppliers alike, our Member Distributors have been Network’s secret sauce in delivering value to customers since 1968.

  • Our Member Distributors are established companies who put their reputation on the line every day for our customers. They understand what it means to be a reliable and accountable business partner.
  • They’re seasoned professionals running independent businesses — some led by the same family for decades, with each new generation building on the achievements of the last. They have an ongoing, vested interest in your business and are as serious about your success as you are.
  • With fleets and service representatives in more than 1,000 locations, our Member Distributors provide coverage where you do business.
  • Local market inventory means your products are never too far away. Our multi-layer coverage means you’ll experience less disruption in service in times of crisis.
  • We concentrate in a finite set of core products. They aren’t add-on products that fill a truck. They’re our focus and we know our stuff.
  • We’re first to market with new products and innovation. This provides your teams insight, expertise, and access to the best solutions for your specific needs.

Only Network combines the efficiency of a centrally managed national structure with local market presence, personal accountability, and market expertise to deliver success for your organization.

supply chain team solutions session

Centralized supply management

For more than 50 years, Network has invested in building respected relationships. Our influential position and approach to vendor management is a strategic business function, providing a multitude of benefits to customers – abundant and efficient vendor selection, ideal contract position, risk mitigation, and issue resolution – which together make it easier to meet your goals.

  • Sourcing and vendor selection
  • Negotiation and contract management
  • Risk mitigation and compliance
  • Cost control
  • Simplified onboarding
  • Data and metrics
  • Early access to Innovative product solutions

Online ordering

Network’s eCommerce solution, Marketplace, was built with customers in mind. The easy to navigate system simplifies the buying process, whether you have one location or one thousand, and allows a seamless path to procurement. Marketplace is an intuitive, multi-purpose platform to handle your organization’s supply ordering needs. User-friendly and dynamic, which includes mobile access, the platform allows your team to quickly search, browse, and order products. 

With Marketplace, you can easily review shipping, order details, and payment options before placing orders. For centralized or regional control, a set user can purchase or manage budgets for multiple ship-to locations, or set parameters so all orders follow corporate guidelines. Par Ordering and Par On-Hand functionality enhance the ability to proactively manage inventory levels and improve productivity.

Network industry Market Trends training session

Education and training

In the competitive environment of today, it’s important to keep up with market trends, sustainability, safety, infection prevention, and other fast-changing priorities. Network is designed to deliver the knowledge your organization needs to drive success. Connecting you to the top trusted experts in the industry, Network keeps you up-to-date with operations and industry-specific knowledge. A combination of web-based modules and live training programs are designed to improve business outcomes through education and knowledge.

Facility assessments

It’s no secret that you can’t improve what you don’t measure. Network has designed an assessment program,  Healthy Measures®, to standardize data collection, provide impact and outcome analysis, and offer insights to drive continuous progress.
The simple three step process allows you to identify and implement simple measures to ensure clean, safe, and efficient environments.

  1. Engage and interview staff
  2. Assess facility
  3. Deliver results with continuous improvement
Healthy building assessment team
Delivering an industry-specific, comprehensive analysis of your locations, including:
  • Benchmarking data
  • Process and product recommendations
  • Documentation to illustrate findings
  • Continuous improvement plan
  • Projected cost savings

IoT Connectivity

Buildings and business environments continue getting smarter through connected technologies. Transforming your business to connected devices can deliver better ways to manage inventory, improve productivity, and increase operational performance. Across industries smart devices and sensor innovations are changing supply chain processes and business operations.

Network partners closely with the manufacturers at the forefront of IoT technologies. From monitoring product usage in restrooms to predictive ordering and inventory management – when you’re ready to get on board with a connected world, let Network connect you to the solutions that help serve your customers faster, more efficiently, and more reliably. 


No two customers are alike, and at Network we partner closely with customers to develop a flexible, responsive distribution system that can grow and change with their needs. We specialize in servicing customers with multiple sites, and with more than 1,000 locations worldwide, Network has the reach of a major distributor AND the local market support your individual sites require.

We work with customers to understand specific integration needs up-front, and then follow a tested and proven implementation process to ensure each location can be up and running in a timely manner. Network’s award-winning systems integrate with EDI, XML, cXML, FTP, and other commonly used protocols, making the integration with your procurement, invoicing, and reporting systems a seamless process.

How can you help me monitor program compliance?

As a provider for large corporate accounts, we understand the importance of monitoring  purchase activities across multiple sites. With Network’s ordering and supply management site, our customers can feel secure that their built-in business rules and automatic budget alerts are monitoring program compliance 24/7. Plus, with real-time reporting, our customers have visibility into site-specific ordering activities whenever and wherever it’s convenient for them.

Built on the Salesforce platform, integrating the world’s leading analytics platform, Tableau, our customer reporting system delivers a robust reporting experience that’s easy to navigate and provides insightful visibility.

The system enables customers to streamline data and quickly scale up org-wide reporting. We give you the power to explore interactive dashboards from anywhere. Drill down, highlight, and filter your data on the fly. Customize views with robust web editing with extensive functionality including:

  • Visual dashboards for at a glance understanding
  • Filtering for quick review key data points
  • Full data set download
  • Customizable timeframes

For distribution beyond delivery,
work with Network.